1.With Polybag bag (PP bag), retail box, or OM your package box is welcome .
2.We provide a hard outer packing carton, to ensure that no problems during transport .
3.World wide shipping. (Except some countries and APO/FPO)
4.We only ship to confirmed order addresses. Your order address must match your shipping address.
5.Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holidays.
7.Our company offer the fastest and save shipping way
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How place the order from you ?
Welcome place the order from escrow at szpromo.com directly, it's same with paypal
How long could we get the order ?
Normally, will send the order within 3~7 days, and DHL been recommended
What art formats do you accept?
We prefer high quality vector artwork in .eps, .ai (adobe illustrator), with fonts converted to outlines. We may also accept high resolution .jpg, .gif, PSD or PDF files.
I need my order yesterday!
We offer rush services on most items. Please call for availability, delivery time, and pricing. We work hard to make sure we meet your in hands date! Check out our large selection of 36-Hour promotional products.
What if I need more than one imprint color?
Most items include a standard one color imprint, if you need more than one imprint color please contact us. Additional set-up and run charges may be required for multi color imprinting. Some items can only be imprinted with one color.
How do I know when my order has shipped?
You will receive an email notifying you that your order was picked up by the shipping company, and we will include a tracking number in that message.
Can I cancel or change my order?
You can cancel your order if the order hasn't gone into production. Once the product has been customized with your art, cancellations are tricky. If you cancel your order while it is already in production (prior to shipping), you will have to pay for however many products that were produced. If the order ships, it would be treated like a return or exchange.